Mumbai: The police arrested a 31-year old man from Mumbai for allegedly duping over 30,000 ICICI Bank credit card holders. The arrested person used to pose as ICICI Bank employee and extract confidential details such as credit card number, CVV, date of birth, OTP etc to defraud them.
The police have identified the arrested man as Raju Tevar, a native of Ambarnath, near Mumbai.
During the investigation, it was revealed that Raju had transferred details of some 4500 ICICI Bank customer’s from the laptop of one Zakir of whose relative was an employee of ICICI Bank.
The police are now probing the involvement of other bank employees.
The police believe that Raju must have defrauded ICICI Bank customers of Rs 2 crore.
"The arrest was made after a complaint from a journalist, who claimed that she got a call from a man who told her that an online transaction had been made from her credit card. He asked for her card details and said that he would block the card. Assuming that the caller was an employee of the bank, she gave her details. Within minutes, Rs 44,911 had been spent on her card," DCP (New Delhi) SBS Tyagi said.
According to police, Raju would play an ICICI Bank caller tune whenever he would put them on hold so that the customer believe him to be a true representative of ICICI Bank.
"While blocking the credits cards when Raju kept customer on hold, he played the ICICI caller tune, which he had copied to his phone. He would change the credit card PIN and within seconds, a transaction would be made from the customers' account," the police said.
Warning: Bank will never send you e-mails asking for confidential details of your Credit Card/account/ PIN/ Password or personal parameters such as date of birth, mother's maiden name etc. Beware of anyone asking you for such information on behalf of the bank through e-mails or phone calls. Do not provide your bank account details to emails offering a job or claiming that you have won a lottery.